Terms and Conditions

– INTRODUCTION

Welcome to Airport Taxi Iceland! By using our website, www.airporttaxiiceland.is, you agree to the following terms and conditions. These terms are designed to ensure a smooth and reliable experience for all our valued clients. We kindly request that you read them carefully before proceeding with our services.

Agreement and Acceptance:
By utilizing our website and services, you enter into a legally binding agreement with Airport Taxi Iceland. Your acceptance of these terms and conditions signifies your commitment to abide by them. If you do not agree with any part of these terms, we kindly ask that you discontinue using our website.

Amendments and Updates:
Airport Taxi Iceland reserves the right to modify or update these terms and conditions at any time. We recommend checking this page regularly to stay informed about any changes. Your continued use of our website after modifications implies your acceptance of the revised terms.

Content Usage and Copyright:
The content on our website, including text, images, prices, and other materials, is protected by copyright laws. You may not copy, download, post, republish, or otherwise use our content for any purpose other than personal use without our explicit written permission. If you require the commercial use of our content, please contact us to discuss appropriate licensing arrangements.

Online Booking: Our user-friendly online booking system ensures a convenient and efficient experience. Once you complete your booking, you will receive a comprehensive confirmation page containing your booking number, name, and other essential details. Additionally, a confirmation email will be sent to you for your reference.

Transparent Pricing:
At Airport Taxi Iceland, we believe in providing upfront and transparent pricing. All our prices are displayed in Icelandic krona (ISK) and include VAT, taxes, service charges, and parking fees unless otherwise specified. While we strive to maintain consistent pricing, please note that we reserve the right to adjust when necessary.

Payment and Guarantee:
To secure your reservation, a full payment will be charged to your credit card upon confirming the booking through our website. Once payment is received, your transfer is guaranteed, and the agreed-upon price is safeguarded against any additional surcharges. Please note that tips for our drivers, travel insurance, luggage insurance, and facility fees are not included in the price displayed on our website.

Weather Conditions:
Your safety is our top priority. In the event of unfavorable weather conditions, natural occurrences, or force majeure situations that could jeopardize the transfer, we reserve the right to cancel the service. Such cancellations will be communicated to you promptly, and a full refund will be provided. We appreciate your understanding in these unforeseen circumstances.

Booking Changes:
We understand that plans can change, and we strive to accommodate your needs. Should you require any modifications to your booking, please contact our office via email at info@airporttaxiiceland.is. We do not charge any fees for changing or modifying bookings, as we value your satisfaction and flexibility.

Cancellation and Refunds:
While we aim to provide the best service possible, we understand that cancellations may sometimes be necessary. Please note that our cancellation policy is as follows:

Cancellations made 48 hours prior to the scheduled transfer will receive a 90% refund.

Cancellations made between 48 and 24 hours before the transfer will receive a 50% refund. This includes bookings made within 48 hours of the transfer.

Cancellations made less than 24 hours prior to the transfer, including bookings made within 24 hours of the ride, are non-refundable.

“No shows” will not be eligible for refunds.

In the unlikely event of a flight cancellation due to a volcanic eruption or adverse weather forecast, a full refund will be issued to ensure fairness and customer satisfaction.

Exceptional Customer Support:
At Airport Taxi Iceland, we strive to provide outstanding customer service. If you encounter any issues or have any inquiries, please direct them to our office email at info@airporttaxiiceland.is. We are committed to promptly addressing your concerns and ensuring your satisfaction with our services.

Privacy Policy and Data Protection:
We take your privacy seriously and adhere to the highest standards of data protection. By utilizing our services, you consent to the storage and processing of your personal information in accordance with the European Union’s General Data Protection Regulation (GDPR). For detailed information on how we handle your data, please refer to our privacy policy.

Dispute Resolution and Jurisdiction:
In the event of any disputes arising from these terms and conditions, we commit to resolving them in a fair and amicable manner. Any legal proceedings shall be exclusively handled by the district court of Reykjavik, as governed by Icelandic law.

Severability: If any provision within these terms and conditions is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be modified to the extent necessary to achieve its original intent or deleted if such modification is not possible, while still upholding the overall validity and enforceability of the agreement.

We appreciate your trust in Airport Taxi Iceland and look forward to providing you with exceptional transportation services tailored to your needs. For any further questions or assistance, please do not hesitate to reach out to our dedicated team.

– COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
– WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
– SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

– AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.